Shipping policy

Shipping Policy – Stickly Stick Smile

Processing Time

All orders are handmade and prepared with care.

Processing time: 3–5 business days

Processing time does not include shipping transit time.

Shipping Methods

Orders are shipped using:

La Poste Lettre Suivie (tracked shipping)

Available shipping destinations:

France

Tracked shipping available through La Poste Lettre Suivie.

Europe

Tracked shipping available through La Poste Lettre Suivie.

International

Tracked shipping available through La Poste Lettre Suivie.

Delivery Times

Delivery times may vary depending on destination and postal services.

Estimated delivery times are provided as guidance only and are not guaranteed.

Delays caused by postal carriers, customs, weather conditions, or other external events are outside our control.

Tracking

A tracking number will be provided when available.

Customers are responsible for checking tracking updates and ensuring their delivery address is correct.

Lost or Delayed Packages

If your package appears delayed, please contact us and we will assist you in checking the shipment status.

Once a package has been shipped, delivery times are controlled by the postal carrier.